Benefit Plans

Below you will find information on the benefit plans UNC Charlotte offers.


Employee Benefits Login Information


eBenefits (Benefit Focus) is the system where you can enroll, change and update your State Health Plan and NCFlex Plans selections. You can also access State Health Plan and NCFlex resources such as finding a provider, viewing claims information or your explanation of benefits and ordering new ID cards.

Using a preferred browsers (Chrome or Firefox), click the button below and enter your NinerNET credentials. You may also download the eBenefits Mobile App from your mobile phone.

Log Into eBenefits


UNC System Benefits (Empyrean)

This is the system where you can enroll, change and update elections for Group Term Life insurance, Voluntary AD&D, Cancer and Specified Disease, and Critical Illness plans. Please note, the first time you log into the UNC System Benefits portal, you will see a message with the terms of use. Each time you log in, you will see that message until you review and click the “I agree” option at the end of the message.

Log Into UNC System Benefits

For additional assistance regarding the enrollment system please contact the University of North Carolina Benefits Service Center For Employees at 833-UNC-1490 (833-862-1490). Employees will be required to provide their employee ID number for security purposes.

Please note: UNC Charlotte data is sent on Mondays and Wednesdays to the UNC Benefits System (Empyrean). New hire records cannot be set up until after an employee's start date.  If new hires receive a single sign on (SSO) error, it may be a timing issue.  Employees are advised to log in a few days after their hire date and notify the University of North Carolina Benefits Service Center for Employees at 833-UNC-1490 (833-862-1490) if they have any further login issues.


2023 Benefit Programs Summary Booklet

2023 UNC System Benefits Summary

2023 UNC System Benefit Rate Sheet

Benefit Plan Contacts


  • State Health Plan: Administered by BlueCross Blue Shield of NC 888-234-2416
  • Blue Connect 888-234-2416 (Request an ID card, view claims, find a provider, for the Basic 70/30 or Enhanced 80/20 Plans)
  • Pharmacy: CVS Caremark / 888-321-3124 (File a claim for prescription drugs, locate pharmacies within network, or learn about the Plan's preferred prescription drugs)


UNC System Benefits


College Savings 

Education Benefits

Employee Assistance Program

Long-Term Care Resources

Pre-Paid Legal Services 

  • (828) 757-0783 Agent: Frances Delk

State Employees Association of North Carolina 1-800-222-2758

State Employee Credit Union (8605 University City Blvd Branch 704-549-5822)

Mandatory Retirement Plans

 Supplemental Retirement Plans

Social Security


Contact the Benefits Office by emailing