Benefit Plans

Below you will find information on the benefit plans UNC Charlotte offers.

Accident

Cancer and Specified Disease

Critical Illness

Dental Insurance

Flexible Spending Accounts

Employee Benefits Login Information

eBenefits

You will need to log in to this platform to enroll/make changes to your elections for:

Health through the State Health Plan

In addition, you will go here to answer your tobacco attestation if you elect to enroll for health coverage under the State Health Plan and want to receive the wellness premium credit.

Once you log in to the site, select “Get Started” on the home page and follow the prompts. After you make your choices, and they are displayed for you to review and print, you must scroll down to the bottom and click “Save Changes” or your choices will not be recorded.

Using a preferred browser (Chrome or Firefox), click the button below and enter your NinerNET credentials.

Log Into eBenefits

For additional assistance regarding the enrollment system please contact the eBenefits Service Center for Employees at 855-859-0966. Employees will be required to provide their employee ID number for security purposes.

UNC System Benefits (Empyrean)

You will go here to enroll in/make changes to your elections for:

Dental
Vision
Accident
Flexible Spending Accounts
UNC Life Insurance
UNC Voluntary Accidental Death & Dismemberment (AD&D)
UNC Supplemental Disability
Cancer and Specified Disease
Critical Illness
TRICARE Supplement coverage

Once you log in to the site, you will see a pending event (i.e., Open Enrollment). Click “Continue” and follow the prompts. After you make your enrollment choices, and they are displayed for you to review, you must scroll down and click “Submit My Elections.” One last pop-up message will appear and you must click “Accept” or your choices will not be recorded.

Log Into UNC System Benefits

For additional assistance regarding the enrollment system please contact the University of North Carolina Benefits Service Center For Employees at 833-UNC-1490 (833-862-1490). Employees will be required to provide their employee ID number for security purposes.

Please note: UNC Charlotte data is sent daily to the UNC Benefits System (Empyrean). New hire records cannot be set up until after an employee’s start date. If new hires receive a single sign on (SSO) error, it may be a timing issue. Employees are advised to log in a few days after their hire date and notify the University of North Carolina Benefits Service Center for Employees at 833-UNC-1490 (833-862-1490) if they have any further login issues.

Resources

Benefit Plan Contacts

Insurance

Health

State Health Plan: Administered by Aetna 833-690-1037
Aetna 883-690-1037 (Request an ID card, view claims, find a provider, for the Basic 70/30 or Enhanced 80/20 Plans)
Pharmacy: CVS Caremark / 888-321-3124 (File a claim for prescription drugs, locate pharmacies within network, or learn about the Plan’s preferred prescription drugs)

NCFlex

Tricare Supplement (800-638-2610)
Flexible Spending Accounts (P&A Group 866-916-3475)
- Health Care Flexible Spending Account
- Dependent Day Care Flexible Spending Account
Accident Plan (VOYA 1-877-464-5111)
Dental Insurance (Metlife 855-676-9441)
- Low Option Plan
- High Option Plan
Vision (EyeMed 1-866-248-1939)
- Core
- Basic Plan
- Enhanced Plan
Critical Illness (Allstate 866-232-1517)
Cancer (Allstate 866-232-1517)

UNC System Benefits

Group Term Life Insurance

Disability

Disability Income Plan of North Carolina (NC State Treasurer 1-877-627-3287) – select the DIPNC Benefits Handbook
- Short Term Disability
- Extended Short Term Disability
- Long Term Disability
Supplemental Disability Plans
- UNC ORP Participants (The Standard 800-842-2733)
- TSERS Members (Lincoln Financial 888-440-6118)

Other Benefits

College Savings

Reference College Foundation of North Carolina for plan details
To enroll, change, or stop contributions:
- Reference “Everything you Need to Create and Manage Your Accounts” to obtain and complete a form to open a 529 Plan.
  - The Employer code for UNC Charlotte is 01117
  - Send the agreement form to the contact on the form
  - Provide the Benefits Office a copy (reference for https://hr.charlotte.edu/benefits for methods to upload documentation)
  - Verify payroll deduction changes on your paycheck and notify the Benefits Office (Benefits@charlotte.edu / 704-687-8134) of any discrepancies