Employee Assistance Program

Contact the Employee Assistance Program anytime for confidential assistance.

Taking care of your health and well-being is critical. Personal issues, planning for life events or simply managing daily life can affect your work, health and family. UNC Charlotte’s Employee Assistance Program (EAP) through ComPsych Guidance Resources provides support, resources and information for personal and work-life issues. Guidance Resources is confidential and provided at no charge to permanent faculty and staff and their dependents.

Call: 1-877-603-8259
TDD: 800-697-0353

Visit: guidanceresources.com
Company Web ID: UNCC

New Enhancements to Your ComPsych Benefits Starting October 1, 2025
Your Employee Assistance Program (EAP) now includes new and expanded resources—all at no cost to you:

  • More counseling sessions: Increased from 5 to 12 sessions per issue, per year.
  • Well-Being Assessment: An interactive self-assessment that provides personalized feedback and recommended resources.
  • Live Huddles: Small-group expert-led sessions on topics like mindfulness, stress management, parenting, and financial wellness.
  • Health & Well-Being Coaching: One-on-one support to help you set goals and improve areas such as sleep, energy, and stress.
  • Computerized Cognitive Behavioral Therapy (CCBT): Self-paced digital programs to help reframe negative thinking, manage anxiety, and build resilience.

Check out this flyer for more information, ComPsych Benefits.

Confidential Counseling

This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by Guidance Consultants — highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety, substance abuse and depression
  • Relationship/marital conflicts
  • Job pressures, grief and loss

Work and Lifestyle Support

Work-life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child, elder care and pet care
  • Moving and relocation
  • Making major purchases
  • College planning

Financial Information and Resources

Speak by phone with ComPsych’s Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Financial planning, retirement, taxes
  • Budgeting, debt, bankruptcy
  • Relocation, mortgages, insurance

Well-Being Support

A preventative and holistic approach, delivered by ComPsych’s in-house staff of behavioral change specialists, including:

  • One-on-one well-being coaching for lifestyle changes
  • Personalized health assessment to identify risks
  • Interactive activities for mental well-being
  • Guidance on nutrition, exercise, motivation & overall health

Legal Support and Resources

Talk to ComPsych’s attorneys by phone. If you require representation, they’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce, adoption, family law
  • Wills, trusts, estate planning
  • Free consultation and discounted local representation

Digital Tools and Support

Access “one-stop-shop” tools for curated information and resources on a particular topic, including:

  • Immediate counseling & work-life support
  • Guided behavioral health, well-being programs & Huddles
  • Interactive articles, videos, trainings & self-care tools
  • Resources for anxiety, stress, mindfulness, sleep & more

GuidanceResources Online

Guidance Resources Online is your one stop for expert information on the issues that matter most to you — relationships, work, school, children, wellness, legal, financial, free time and more.

  • Timely articles, tutorials, streaming videos and self assessments
  • “Ask the Expert” personal responses to your questions
  • Child care, elder care, attorney and financial planner search

Highlighted Resources

On-Demand Training
Mental Health Awareness Toolkit
Lunch and Learns

2025 September Resources

These resources below support World Suicide Awareness Month (September), a time intended to raise awareness about suicide prevention and how to help those who are struggling.

Additional Resources

Take advantage of the resources below, which explore the importance of our GuidanceResources Employee Assistance Program, as well as two videos to support your well-being efforts.

Related University Policies

University Policy 101.9 Employee Assistance Program

Questions?

Contact Employee Relations at employee-relations@charlotte.edu or 704-687-0659.