UNC Charlotte provides a comprehensive benefits program designed to attract and retain high-quality and diverse faculty and staff.

Ask Benefits


The Benefits Office is available for virtual consultations and in person service for all benefit matters.  We can also be reached by email at, and phone at (704) 687-8134 for questions and other assistance.  

Secure methods to send information to the Benefits Office staff

Please use the following methods to securely send sensitive information to the Benefits Office:

  • Upload documents - click here for directions to submit medical documentation (this option can be used for additional reasons):
    • FMLA, Return to work notes, etc. 
    • Retirement, Salary Reduction Agreements, etc.
  • Fax: 704-687-5254
  • Mail: Human Resources Department - Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001

COVID-19 Benefits Information

As a result of the ongoing COVID-19 pandemic, there have been updates to work and leave provisions, health benefits, and other HR items. Please consult the COVID-19 webpage for the most up-to-date information.

Employee Insurance Login

  • For eBenefits questions or login assistance: Contact Enrollment & Eligibility Support Center at 855-859-0966
  • For UNC System Benefits enrollment system assistance: Contact the University of North Carolina Benefits Service Center for Employees at 833-UNC-1490 (833-862-1490)

Important reminder about retiree health insurance eligibility:

  • ​​Note:  * General Statute 135-48.1(18) SL 2017-57 changed the eligibility for retiree health coverage. Members hired on or after Jan. 1, 2021 will not be eligible for retiree medical benefits. Click here for more detail.

Notice to Non-Full-Time Individuals Enrolled In Our Medical Plan 


As a large employer, the Affordable Care Act requires us to prepare a Form 1095-C for all individuals enrolled in our employer-sponsored, self-insured medical plan. For the 2020 reporting year, the distribution requirements have changed, and we are no longer required to mail the form to any individual who is not a full-time employee for any month of the calendar year.  However, if you were enrolled in our self-insured medical plan during the 2020 calendar year, you may request that a form be sent to you by contacting one of the following: 

 Human Resources Department - Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001
For questions, you can call: 704-687-8134


Employee Holiday Schedule


  • Teachers and State Employees Retirement System (TSERS)
    • ​​Videos (example: How to make the most out of your retirement?)
  • TIAA Schedule online
  • State Health Plan
    • There are a few “Understanding Your Medical Plan Options When You Become Medicare-eligible” online webinars remaining. Please sign up for a time convenient for you. Space is limited, so register today!

Reminder– Social Security Number and Name Validation 

To meet Affordable Care Act reporting requirements, the name and social security number for you and your covered dependents must be accurate in the online state insurance system. Please follow the Directions to validate your social security number and name in the online state insurance system, and notify the Benefits Office at 704-687-8134 to report any discrepancies, or if you have questions. 

Supplemental Retirement Contribution Limits

401(k), 457, and 403(b) plans:

Age category 2022 2023
Under age 50: $20,500 $22,500
 Over age 50 catch-up: $6,500 $7,500

The 401(k) and 403(b) contributions are coordinated (combined total cannot exceed the maximum).  The 457 contributions are not coordinated with the 401(k), nor 403(b) (total cannot exceed the maximum).  As an alternative to the age 50 catch-up, a participant in the 457 plan is eligible to defer up to twice the contribution limit in effect for the three years preceding the employee’s normal retirement age, subject to eligibility.  Contact the NC Total Retirement agent for more information. 

Reference Supplemental Retirement Plans for more detail.