Employee Assistance Program

Contact the Employee Assistance Program anytime for confidential assistance.

Taking care of your health and well-being is critical. Personal issues, planning for life events or simply managing daily life can affect your work, health and family. UNC Charlotte’s Employee Assistance Program (EAP) through ComPsych Guidance Resources provides support, resources and information for personal and work-life issues. Guidance Resources is confidential and provided at no charge to permanent faculty and staff and their dependents.

Call: 1-877-603-8259
TDD: 800-697-0353

Go online: guidanceresources.com
Company Web ID: UNCC

Confidential Counseling

This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by Guidance Consultants — highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Work-Life Solutions

Work-life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

Financial Information and Resources

Speak by phone with ComPsych’s Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support and Resources

Talk to ComPsych’s attorneys by phone. If you require representation, they’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Real estate transactions
  • Civil and criminal actions
  • Contracts

GuidanceResources Online

Guidance Resources Online is your one stop for expert information on the issues that matter most to you — relationships, work, school, children, wellness, legal, financial, free time and more.

  • Timely articles, tutorials, streaming videos and self assessments
  • “Ask the Expert” personal responses to your questions
  • Child care, elder care, attorney and financial planner search

Highlighted Resources

2023 August Resources

As we begin a new school year, you might be thinking of all the potential challenges your family might face. If you’re feeling overwhelmed, don’t worry, there are plenty of resources available below to help you succeed this upcoming school year.

In the resources below, we will share some tips and tricks to help you practice self-care and mindfulness.

2023 September Resources

These resources below support World Suicide Awareness Month (September), a time intended to raise awareness about suicide prevention and how to help those who are struggling.

Additional Resources

Take advantage of the resources below, which explore the importance of our GuidanceResources Employee Assistance Program, as well as two videos to support your well-being efforts.

Related University Policies

University Policy 101.9 Employee Assistance Program


Contact Employee Relations at employee-relations@charlotte.edu or 704-687-0659.