Whom do I contact?

To Help you answer all of your questions

General HR Questions

Call the main HR phone number 704-687-0669 to best route your request.

Benefits

Retirements

Leave Programs

Secure methods to send information to the Benefits Office

Please use the following methods to securely send sensitive information to the Benefits Office:

• Upload documents: To submit documentation:
  • Visit imaging.charlotte.edu/imagenowforms/fs?form=Document_Submission
  • Select HR Benefits as the Department
  • Select your Document Type
  • Enter your Employee ID and Name
  • Add notes if necessary
  • Click on Attachments to add documents
  • Select Submit.
• Fax: 704-687-5254
• Mail: Human Resources Department – Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001

Learning and Organizational Development

Recruiting and Hiring

General Questions

Email: employment@charlotte.edu

SHRA Employment

For SHRA employment questions, please contact your assigned talent acquisition consultant.

Chancellor’s Office, University Advancement, Institutional Integrity and the following Academic Affairs units: Enrollment Management, School of Professional Studies, and Undergraduate Education
Heather Benson, talent acquisition consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863

Athletics, Student Affairs and the following Academic Affairs units: Graduate School, Library, College of Science, College of Humanities & Earth and Social Sciences and College of Arts + Architecture
Felicia Thompkins, talent acquisition consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667

OneIT, Division of Research, Business Affairs (excluding Facilities Management) and the following Academic Affairs units: International Programs, UrbanCORE, Office of Institutional Effectiveness and Analytics, Levine Scholars Program, Honors College, Belk College of Business, The William States Lee College of Engineering, Cato College of Education, College of Health and Human Services, and all other units not covered by other Talent Acquisition Consultants.
Kel Dudden, sr. talent acquisition consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668

Employee Relations

Grievance Procedures

Dosha Dacus, Director of Employee Relations
Email: employee-relations@charlotte.edu
Phone: 704-687-0659

Flexible Work Arrangements

Charleata R. Neal, Interim Director of Employee Relations
Email: cneal25@charlotte.edu
Phone: 704-687-8470

Performance Appraisals

For general questions related to performance evaluations, email nt-stakes@charlotte.edu.

Cherifa Ouedraogo, human resources consultant
Email: couedrao@charlotte.edu
Phone: 704-687-0660

Compensation and Position Management

General Questions

Email: employment@charlotte.edu

SHRA Position Requests

Kieffer Gaddis, executive director of staff position and records management
Email: kgaddis@charlotte.edu
Phone: 704-687-0654

Karla Liboreiro, compensation consultant
Email: kliborei@charlotte.edu
Phone: 704-687-1433

EHRA Position Requests

Tiffani McCain, director of position and performance management
Email: tmccain2@charlotte.edu
Phone: 704-687-8790

Rachel Pierson-Bonin, compensation consultant
Email: rpierso1@charlotte.edu
Phone: 704-687-0655

NinerTalent

For issues with NinerTalent, email NinerTalent@charlotte.edu.

Faculty Questions

Maxwel Awando, director of academic affairs personnel
Email: mawando@charlotte.edu
Phone: 704-687-5773

Employment Verification Requests

For all verifications: A signed employee authorization form is required. For date/title verification, allow one business day. For salary verification, allow two business days.

If your form has a full Social Security Number: Fax it to 704-687-5256
If your form has only the last four digits of Social Security Number: email employment@charlotte.edu

Employees: If you are a current or former employee and need a letter of employment, complete this form and email it to employment@charlotte.edu.

Please do not email any forms that contain a full SSN