Whom do I contact?

To Help you answer all of your questions

Benefits

General Questions

Benefits@charlotte.edu, 704-687-8134

Affordable Care Act Requirements

Krissy Kaylor, benefits director
Email: kstaffo1@charlotte.edu
Phone: 704-687-0649

High Deductible Health Plan

Krissy Kaylor, benefits director
Email: kstaffo1@charlotte.edu
Phone: 704-687-0649

Retirements

TSERS Retirement
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

ORP Retirement
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Supplemental Retirement- 403(b), 401(k),457 Plans
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Paid Parental Leave

Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648

Family Medical Leave (Non-Parental Leave)

Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648

Voluntary Shared Leave

Marina LeLeux, human resources specialist
Email: mleleux@charlotte.edu
Phone: 704-687-0648

Disability

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Military Leave

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Leave Without Pay

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Community Service Leave

Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648

Prior Service Credit and Longevity

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Secure methods to send information to the Benefits Office

Please use the following methods to securely send sensitive information to the Benefits Office:

  • Upload documents: Review these directions to submit medical documentation (this option can be used for additional reasons):
    • FMLA, Return to work notes, etc.
    • Retirement, Salary Reduction Agreements, etc.
  • Fax: 704-687-5254
  • Mail: Human Resources Department - Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001

Learning and Organizational Development

New Employee Orientation

Kimberly Barrett, learning and organizational development specialist 
Email: hrtraining@charlotte.edu

Learning and Development Portal

Vernon Haley, instructional systems specialist
Email: hrtraining@charlotte.edu

Staff Awards and Recognition Program

Linda Diggs, administrative support specialist
Email: staff-recognition@charlotte.edu

Center for Creative Leadership: Leadership Development Program (LDP)

Email: hrtraining@charlotte.edu

Professional Administrator Certification

Kimberly Barrett, learning and organizational development specialist 
Email: hrtraining@charlotte.edu

Recruiting and Hiring

General Questions

Email: employment@charlotte.edu

SHRA Employment

For SHRA employment questions, please contact your assigned talent acquisition consultant.

Chancellor's Office, University Advancement, Institutional Integrity and the following Academic Affairs units: Enrollment Management, School of Professional Studies, and Undergraduate Education 
Heather Benson, talent acquisition consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863

Athletics, Student Affairs and the following Academic Affairs units: Graduate School, Library, College of Liberal Arts & Sciences and College of Arts + Architecture
Felicia Thompkins, talent acquisition consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667

OneIT, Division of Research, Business Affairs and the following Academic Affairs units: International Programs, UrbanCORE, Office of Institutional Effectiveness and Analytics, Levine Scholars Program, Honors College, Belk College of Business, The William States Lee College of Engineering, Cato College of Education, College of Health and Human Services, and all other units not covered by other Talent Acquisition Consultants.
Kel Dudden, sr. talent acquisition consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668 

EHRA Employment

Heather Benson, talent acquisition consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863

Temporary Employment

Erica Roth, employment consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224

Student Employment

Teresa Shook, student employment coordinator
Email: tshook4@charlotte.edu
Phone: 704-687-0671

Employee Relations

Grievance Procedures

Cindy Edwards, director of employee relations
Email: ckedward@charlotte.edu
Phone: 704-687-0658

Flexible Work Arrangements

Cindy Edwards, director of employee relations
Email: ckedward@charlotte.edu
Phone: 704-687-0658

Performance Appraisals

For general questions related to performance evaluations, email nt-stakes@charlotte.edu.

Cherifa Ouedraogo, human resources consultant
Email: couedrao@charlotte.edu
Phone: 704-687-0660

Compensation and Position Management

General Questions

Email: employment@charlotte.edu

Creating or Modifying a Position Description

Kieffer Gaddis, executive director of staff position, employment & performance management
Email: kgaddis@charlotte.edu
Phone: 704-687-0654

Rachel Pierson-Bonin, HR consultant
Email: rpierso1@charlotte.edu
Phone: 704-687-0655

NinerTalent

For issues with NinerTalent, email NinerTalent@charlotte.edu.

Faculty Questions

Tiffani McCain, assistant personnel director
Email: tmccain2@charlotte.edu 
Email: aa-personnel@charlotte.edu
Phone: 704-687-5773

Employment Verification Requests

Verbal verification/re-verification: Call 704-687-0669 and press "2" when prompted. You will need to leave a message including the last 4 digits of the SSN.

Written/Salary verification: Signed employee authorization form is required.  
Forms containing full SSN:  Fax to (704) 687- 5256
Forms containing the last four digits of SSN:  email employment@charlotte.edu - DO NOT EMAIL FORMS WITH FULL SSN.
 
Employees only:
If you are a current or former employee and need a letter of employment, complete this form.

For verbal verification, allow one business day.  For written verification, allow two business days.