Whom do I contact?

To Help you answer all of your questions

General HR Questions

Call the main HR phone number 704-687-0669 to best route your request.

Benefits

General benefits questions should be directed to the Benefits Office at Benefits@charlotte.edu or 704-687-8134.

Affordable Care Act Requirements

Yevone Sherrill, benefits counselor 
Email: yevonesherrill@charlotte.edu
Phone: 704-687-8486

High Deductible Health Plan

Yevone Sherrill, benefits counselor 
Email: yevonesherrill@charlotte.edu
Phone: 704-687-8486

Retirements

TSERS Retirement

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

ORP Retirement

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Supplemental Retirement – 403(b), 401(k),457 Plans

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Leave Programs

Paid Parental Leave

Email: loa-hr@charlotte.edu

Voluntary Shared Leave

Email: loa-hr@charlotte.edu

Military Leave

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Community Service Leave

Email: loa-hr@charlotte.edu

Family Medical Leave (Non-Parental Leave)

Email: loa-hr@charlotte.edu

Disability

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Leave Without Pay

Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492

Additional Benefits Contacts

Longevity

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Separation

Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647

Prior Service Credit

Shay McLean, benefits counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492

Benefits Onboarding

Shay McLean, benefits counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492

Secure methods to send information to the Benefits Office

Please use the following methods to securely send sensitive information to the Benefits Office:

  • Upload documents:
    • Visit this website
    • Select HR Benefits as the Department
    • Select your Document Type
    • Enter your Employee ID and Name
    • Add notes if necessary
    • Click on Attachments to add documents
    • Select Submit.
  • Fax: 704-687-5254
  • Mail: Human Resources Department – Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001

Learning and Organizational Development

New Employee Orientation

Kimberly Barrett, learning and organizational development specialist
Email: hrtraining@charlotte.edu

Learning and Development Portal

Vernon Haley, instructional systems specialist
Email: hrtraining@charlotte.edu

Staff Awards and Recognition Program

Linda Diggs, administrative support specialist
Email: staff-recognition@charlotte.edu

Center for Creative Leadership: Leadership Development Program (LDP)

Email: hrtraining@charlotte.edu

Professional Administrator Certification

Kimberly Barrett, learning and organizational development specialist
Email: hrtraining@charlotte.edu

Recruiting and Hiring

General Questions should be directed to employment@charlotte.edu

SHRA Employment

For SHRA employment questions, please contact your assigned talent acquisition consultant.

Chancellor’s Office, University Advancement, Institutional Integrity, OneIT, Athletics, Division of Research, College of Humanities & Earth & Social Sciences and Honors College & Graduate School

Heather Mitchell, Talent Acquisition Consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863

Student Affairs, Engineering Services, School of Professional Studies, Facilities Management AVC, FFQBO (Finance; Quality Insurance), Vehicle Maintenance (MAL; Fleet), Maintenance Operations (Center City; FM Electric Shop Access; FM HVAC Ship; Access Control; FM Plumbing and General Trades Shop)

Felicia Thompkins, Talent Acquisition Consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667

Enrollment Management, Business Affairs (excluding Facilities Management) and the following Academic Affairs units: UrbanCORE, Levine Scholars Program, Library, Grounds, BESR / Recycling and all other units not covered by other Talent Acquisition Consultants.

Kel Dudden, Sr. Talent Acquisition Consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668

Academic Affairs Admin, College of Liberal Arts & Sciences, College of Arts and Architecture, College of Computing & Informatics, College of Business, College of Education, College of Engineering, College of Health & Human Services, and International Programs

Erica Roth, Talent Acquisition Consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224

EHRA Employment

Heather Mitchell, Talent Acquisition Consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863

Kel Dudden, Sr. Talent Acquisition Consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668

Felicia Thompkins, Talent Acquisition Consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667

Erica Roth, Talent Acquisition Consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224

Temporary Employment

Sue Edwards, Employment Specialist – Temporary Staffing
Email: sedwar95@charlotte.edu
Phone: 704-687-0545

Student Employment

Teresa Shook, Employment Specialist – Student Employment
Email: tshook4@charlotte.edu
Phone: 704-687-0671

Employee Relations

Grievance Procedures

Dosha Dacus, Director of Employee Relations
Email: employee-relations@charlotte.edu
Phone: 704-687-0659

Flexible Work Arrangements

Charleata R. Neal, Interim Director of Employee Relations
Email: cneal25@charlotte.edu
Phone: 704-687-8470

Performance Appraisals

For general questions related to performance evaluations, email nt-stakes@charlotte.edu.

Cherifa Ouedraogo, human resources consultant
Email: couedrao@charlotte.edu
Phone: 704-687-0660

Compensation and Position Management

General Questions should be directed to employment@charlotte.edu

SHRA Position Requests

Kieffer Gaddis, executive director of staff position and records management
Email: kgaddis@charlotte.edu
Phone: 704-687-0654

Karla Liboreiro, compensation consultant
Email: kliborei@charlotte.edu
Phone: 704-687-1433

EHRA Position Requests

Tiffani McCain, director of position and performance management
Email: tmccain2@charlotte.edu
Phone: 704-687-8790

Rachel Pierson-Bonin, compensation consultant
Email: rpierso1@charlotte.edu
Phone: 704-687-0655

Additional Contacts

NinerTalent

For issues with NinerTalent, email NinerTalent@charlotte.edu.

Faculty Questions

Maxwell Awando, director of academic affairs personnel
Email: mawando@charlotte.edu
Phone: 704-687-5773

Employment Verification Requests

For all verifications, A signed employee authorization form is required. Allow one business day for date/title verification and two business days for salary verification.

If your form has a full Social Security Number, fax it to 704-687-5256
If your form has only the last four digits of your Social Security Number, email employment@charlotte.edu

Employees: If you are a current or former employee and need a letter of employment, complete this form and email it to employment@charlotte.edu.

Please do not email any forms that contain a full SSN