Whom do I contact?
To Help you answer all of your questions
General HR Questions
Have a question or need HR assistance?
UNC Charlotte now manages all HR questions and requests through HR Connect. Use the platform to submit a case, track progress in real time, and communicate securely with HR staff.
Submit a case through HR Connect.
Benefits
Need HR help?
Submit all questions and requests through HR Connect for secure, timely support.
Affordable Care Act Requirements
Yevone Sherrill, Benefits Counselor
Email: yevonesherrill@charlotte.edu
Phone: 704-687-8486
High Deductible Health Plan
Yevone Sherrill, Benefits Counselor
Email: yevonesherrill@charlotte.edu
Phone: 704-687-8486
Retirements
TSERS Retirement
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
ORP Retirement
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Supplemental Retirement – 403(b), 401(k),457 Plans
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Leave Programs
Paid Parental Leave
Email: loa-hr@charlotte.edu
Voluntary Shared Leave
Email: loa-hr@charlotte.edu
Military Leave
Maria Sanchez, Benefits Consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Community Service Leave
Email: loa-hr@charlotte.edu
Family Medical Leave (Non-Parental Leave)
Email: loa-hr@charlotte.edu
Disability
Maria Sanchez, Benefits Consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Leave Without Pay
Maria Sanchez, Benefits Consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Additional Benefits Contacts
Longevity
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Separation
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Prior Service Credit
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Benefits Onboarding
Shay McLean, Benefits Counselor
Email: shaymclean@charlotte.edu
Phone: 704-687-8492
Secure methods to send information to the Benefits Office
Please use the following methods to securely send sensitive information to the Benefits Office:
- Upload documents:
- Visit this website
- Select HR Benefits as the Department
- Select your Document Type
- Enter your Employee ID and Name
- Add notes if necessary
- Click on Attachments to add documents
- Select Submit.
- Fax: 704-687-5254
- Mail: Human Resources Department – Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001
Learning and Organizational Development
New Employee Orientation
Contact the Learning and Organizational Development team through HR Connect.
Learning and Development Portal
Vernon Haley, Instructional Systems Specialist
Email: hrtraining@charlotte.edu
Staff Awards and Recognition Program
Linda Diggs, Administrative Support Specialist
Email: staff-recognition@charlotte.edu
Center for Creative Leadership: Leadership Development Program (LDP)
Contact the Learning and Organizational Development team through HR Connect.
Professional Administrator Certification
Contact the Learning and Organizational Development team through HR Connect.
Recruiting and Hiring
General Questions should be directed to employment@charlotte.edu
SHRA Employment
For SHRA employment questions, please contact your assigned talent acquisition consultant.
Chancellor’s Office, University Advancement, Institutional Integrity, OneIT, Athletics, Division of Research, College of Humanities & Earth & Social Sciences and Honors College & Graduate School
Heather Mitchell, Talent Acquisition Consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863
Student Affairs, Engineering Services, School of Professional Studies, Facilities Management AVC, FFQBO (Finance; Quality Insurance), Vehicle Maintenance (MAL; Fleet), Maintenance Operations (Center City; FM Electric Shop Access; FM HVAC Ship; Access Control; FM Plumbing and General Trades Shop)
Felicia Thompkins, Talent Acquisition Consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667
Enrollment Management, Business Affairs (excluding Facilities Management) and the following Academic Affairs units: UrbanCORE, Levine Scholars Program, Library, Grounds, BESR / Recycling and all other units not covered by other Talent Acquisition Consultants.
Kel Dudden, Sr. Talent Acquisition Consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668
Academic Affairs Admin, College of Liberal Arts & Sciences, College of Arts and Architecture, College of Computing & Informatics, College of Business, College of Education, College of Engineering, College of Health & Human Services, and International Programs
Erica Roth, Talent Acquisition Consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224
EHRA Employment
Heather Mitchell, Talent Acquisition Consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863
Kel Dudden, Sr. Talent Acquisition Consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668
Felicia Thompkins, Talent Acquisition Consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667
Erica Roth, Talent Acquisition Consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224
Temporary Employment
Sue Edwards, Employment Specialist – Temporary Staffing
Email: sedwar95@charlotte.edu
Phone: 704-687-0545
Student Employment
Teresa Shook, Employment Specialist – Student Employment
Email: tshook4@charlotte.edu
Phone: 704-687-0671
Employee Relations
Grievance Procedures
Dosha Dacus, Director of Employee Relations
Email: employee-relations@charlotte.edu
Phone: 704-687-0659
Flexible Work Arrangements
Charleata Neal, Director of Employee Engagement and Retention
Email: cneal25@charlotte.edu
Phone: 704-687-8470
Performance Appraisals
For general questions related to performance evaluations, email nt-stakes@charlotte.edu.
Cherifa Ouedraogo, Human Resources Consultant
Email: couedrao@charlotte.edu
Phone: 704-687-0660
Compensation and Position Management
SHRA Position Requests
Kieffer Gaddis, Senior Director of Compensation and Position Management
Email: kgaddis@charlotte.edu
Phone: 704-687-0654
EHRA Position Requests
Tiffani McCain, Director of Compensation and Position Management
Email: tmccain2@charlotte.edu
Phone: 704-687-8790
Rachel Pierson-Bonin, Compensation Consultant
Email: rpierso1@charlotte.edu
Phone: 704-687-0655
Additional Contacts
NinerTalent
For general issues with NinerTalent, submit a case through HR Connect.
For Performance Management issues in NinerTalent, email NT-Stakes@charlotte.edu.
Faculty Questions
Maxwell Awando, Director of Academic Affairs Human Resources
Email: mawando@charlotte.edu
Phone: 704-687-5773
Employment Verification Requests
For all verifications, A signed employee authorization form is required. Allow one business day for date/title verification and two business days for salary verification.
If your form has a full Social Security Number, fax it to 704-687-5256
If your form has only the last four digits of your Social Security Number, email employment@charlotte.edu
Employees: If you are a current or former employee and need a letter of employment, complete this form and email it to employment@charlotte.edu.
Please do not email any forms that contain a full SSN