Employee Insurance Login

eBenefits (BenefitFocus)

The eBenefits (BenefitFocus) is the system where you enroll, change and update your State Health Plan and NCFlex plan selections. You can also access State Health Plan and NCFlex resources such as finding a provider, viewing claims information or your Explanation of Benefits (EOBs), and ordering new ID cards.

Using preferred browsers (Chrome or Firefox), click login to eBenefits and enter your NinerNET credentials. You may also download the eBenefits Mobile App.

Log Into eBenefits

UNC System Benefits (Empyrean)

This is the system where you can enroll, change and update your elections for Life insurance, Voluntary AD&D, Cancer and Specified Disease, and Critical Illness plans. You will log into the system using your NinerNET credentials.

Log Into UNC System Benefits

Please note, the first time you log into the UNC System Benefits portal, you will see a terms of use message. Each time you log in, you will see that message until you review and click the “I agree” option at the end of the message.

For additional assistance regarding the enrollment system please contact the University of North Carolina Benefits Service Center For Employees at 833-UNC-1490 (833-862-1490). Employees will be required to provide their employee ID number for security purposes.

Premium Deductions

Health insurance premiums are deducted a month in advance and NCFlex and UNC System benefit premiums are deducted in the month of coverage. If you elected to recieve any of these benefits during this year’s open enrollment, reference the premium schedule below for the 2023 plan year.

  • Health insurance deductions began with your Thursday, Dec. 15, 2022, paycheck.
  • NCFlex and UNC System benefit deductions begin with your Friday, Jan. 13, 2023, paycheck.

Verify the benefit plans and deductions on your paycheck with your open enrollment confirmation statement you received after making your elections. Report any discrepancies by Friday, Jan. 20, 2023, to the Benefits Office at benefits@uncc.edu or 704-687-8134 to provide adequate time to process any exception requests.


Issues with State Health Plan ID Cards

BlueCross BlueShield of North Carolina became aware of an issue with primary care providers being added incorrectly  to some member ID cards, which may impact employees at UNC Charlotte. BlueCross Blue Shield of North Carolina is communicating directly with those affected about the problem and the steps taken to address the issue. If you have any questions, contact them at 888-234-2416. 



UNC Charlotte Benefits Office: benefits@uncc.edu or 704-687-8134