Grievance Procedures

Grievance and Appeal Procedures for SHRA Employees

In order to maintain a harmonious and cooperative relationship between the University and its staff employees subject to the provisions of the State Human Resources Act (SHRA), the University of North Carolina at Charlotte (UNC Charlotte) adheres to The University of North Carolina System (UNC) Grievance Policy to provide for the orderly settlement of problems and differences. Each supervisor and each staff member has an obligation to make every effort to resolve problems as they arise. The University encourages the resolution of grievances on an informal basis whenever possible. However, when a complaint cannot be resolved informally, the University provides for a formal review, which will seek a fair and timely solution. Use of the formal grievance procedure shall not prejudice the service or status of the staff member.

Revisions to University SHRA Employee Grievance Policy effective April 1, 2023.

On Feb. 16, 2023, the State Human Resources Commission approved revisions to the current University SHRA Employee Grievance Policy (NC OSHR: Employee Grievance Policy). The majority of the changes are to provide clarity to the existing policy. You can review a summary of pending changes here. These changes will become effective April 1, 2023.

Human Resources will provide an update through Niner Insider with the link to the final revised policy once it is finalized and posted on the North Carolina Office of Human Resources website.

Tools and Resources

SHRA Grievance Process Flow Chart

PIM 35: Grievance and Appeal Procedures for Employees Subject to the State Human Resources Act

Forms

• Initial Filing Form
• EEO Informal Complaint Intake Form
• Supplemental Filing Form

Process Guides

• Informal Discussion
• Mediation Process
• Hearing Panel Process

Grievance Process for EHRA Non-Faculty Employees

In order to maintain a harmonious and cooperative relationship between the University and a large group of University employees who are not faculty members and are not subject to the State Human Resources Act the University has set forth University Policy 102.7, Personnel Policies Designated Employment Exempt from the State Human Resources Act. This Policy lists the general terms and conditions of employment for employees in the category, including grievance review.

University of North Carolina at Charlotte (UNC Charlotte) adheres to provide for the orderly settlement of problems and differences. Each supervisor and each staff member has an obligation to make every effort to resolve problems as they arise. The University encourages the resolution of grievances on an informal basis whenever possible. However, when a complaint cannot be resolved informally, the University provides for a formal review, which will seek a fair and timely solution. Use of the formal grievance procedure shall not prejudice the service or status of the employee.

Questions regarding this policy, or assistance with or information on filing a grievance, please contact the Employee Relations Unit of the Human Resource Department at 704-687-0659. You may file a formal grievance by submitting the EHRA Review and Appeal Form to the Employee Relations Unit of the Human Resource Department within the timeframe specified in University Policy 102.7.

Faculty Grievances

Information and procedures for resolving faculty grievances (arising under Section 607(3) of The Code of The University of North Carolina) can be found on the Academic Affairs website.

Questions?

Contact Employee Relations at employee-relations@charlotte.edu or 704-687-0659.